Privacy Policy
At mouzalia.com, we want you to know and have control over what data you share with us and what we do with it. This text explains in simple yet clear terms what data we collect and how we use it. Its purpose is to help you decide what data you wish to share with us and in what way. Our website address is: https://www.mouzalia.com. We recommend that you read the entire privacy policy. If you have any questions or comments regarding this policy, please do not hesitate to contact us by email at info@mouzalia.com.
What personal data we collect and why we collect it
Several of the services we provide require additional data in order to function. The following data that you choose to share with us is collected and used for the operation of our services. Personal data is collected only if you voluntarily choose to provide it. By subscribing to the mouzalia.com Newsletter, you also consent to the storage and use of your personal data in accordance with this Statement, allowing us to process your personal data in order to provide personalized services, in accordance with the law (Article 6(1)(b) of Regulation (EU) 2016/679). Your personal data is not used for any purposes other than those described in this Statement, unless we obtain your prior permission, or unless such use is required or permitted by law. The purpose of the collection, use, and processing of your personal data is: (a) the provision of the services and products you request through the Newsletter, for which the use and/or processing of your personal data is required, e.g. online orders, as well as the fulfillment of contractual obligations in the context of processing, delivering, and invoicing orders under optimal conditions and in the most effective manner; (b) the promotion of the products and services provided by mouzalia.com, especially through the Newsletter; (c) the provision of personalized services and the facilitation of the ordering process, for the convenience of the user, and/or ensuring that the content of the website is presented in the most effective manner for you and your computer. mouzalia.com collects “sensitive” personal data only when you voluntarily provide such data or when such data is required or its collection is permitted by law. We advise you to refrain from providing sensitive data unless this is required for the purpose of providing personal data or unless you expressly consent through this Statement to the use of such data by mouzalia.com for the purposes described herein. mouzalia.com may ask you to provide certain personal data in order to send you informational messages regarding products and services and/or related offers and announcements. mouzalia.com may also request your permission for certain uses of your personal data, and you may either consent to or refuse such uses. If you wish to receive specific services or communications, such as an electronic newsletter, you will have the option to unsubscribe from the relevant mailing list at any time by following the instructions included in each communication. If you decide to unsubscribe from any service or communication, we will try to delete your data as soon as possible, although we may require some time and/or additional information before we can process your request.
Access to Personal Data and Rights
If you wish, you may request at any time to be informed about the personal data held by mouzalia.com, their recipients, the purpose of their retention and processing, as well as their modification, correction, or deletion, by sending a relevant email to info@mouzalia.com from the email address you have declared as your contact address, attaching a copy of your identity card. You also have the right to review the personal data we hold and, in general, to exercise any right provided by personal data protection legislation. The personal data you disclose to mouzalia.com through the Newsletter, either upon your registration or at a later stage, are collected, used, and processed in accordance with the applicable provisions on personal data protection, and specifically in accordance with the provisions of Laws 2472/1997 and 3471/2006, as in force, as well as the new European General Data Protection Regulation (EU) 2016/679 and Directive 95/46/EC on the protection of personal data.
You retain the following rights in detail:
a) Right to information regarding your personal data: Upon your relevant request, we will provide you with information regarding the personal data we hold about you.
b) Right to rectification and completion of your personal data: If you notify us accordingly, we will correct any inaccurate personal data concerning you. We will complete incomplete data if you notify us accordingly, provided that such data is necessary for the purposes of processing your data.
c) Right to erasure of your personal data: Upon your relevant request, we will delete the personal data we hold about you. However, certain data will only be deleted after a specified retention period, for example because in some cases we are legally obliged to retain the data, or because the data is required for the fulfillment of our contractual obligations toward you (completion of an order, payment of an order, etc.).
d) Right to restriction of your personal data: In certain cases provided by law, we will restrict your data if you request us to do so. Further processing of restricted data takes place only to a very limited extent.
e) Right to withdraw your consent: You may at any time withdraw your consent to the processing of your personal data in the future. The lawfulness of the processing of your data remains unaffected by this action up to the point of withdrawal of your consent.
f) Right to object to the processing of your data: You may at any time object to the future processing of your personal data if we process your data on the basis of one of the legal grounds set out in Article 6(1)(e) or 6(1)(f) of Regulation (EU) 2016/679. If you object, we will stop processing your data, provided that there are no legitimate grounds for further processing. The processing of your data for advertising purposes does not constitute such a legitimate ground.
Transfer of Personal Data
mouzalia.com does not share or transfer personal data to third parties unless this is required for legitimate professional purposes and business needs, in order to respond to your requests, and where imposed or permitted by law. In any case, access to your personal data is permitted only to authorized persons who are required to have access in order to complete the purposes of their collection, use, and processing, as disclosed in this Statement. mouzalia.com reserves the right to use the information you provide through the Newsletter in a way that does not make it possible to identify or disclose the person to whom it relates, for statistical, promotional, research, or advertising purposes, also disclosing such information to third parties, e.g. research companies competent to complete the above purposes. mouzalia.com may store your personal data in the cloud. This means that the processing of your personal data may be carried out by a cloud service provider on behalf of mouzalia.com, and your personal data may be stored in different locations around the world. The Company uses organizational and contractual measures to protect personal data and to impose similar, but in no case less restrictive, requirements on our cloud service providers, including requirements related to the exclusive processing of your personal data for the purposes referred to in this Statement.
Our online store participates in the Google Customer Reviews program.
Security of Personal Data
mouzalia.com applies specific technical and organizational security procedures in order to protect personal data and information from loss, misuse, alteration, or destruction. Our partners who support us in operating this website also comply with these provisions. mouzalia.com makes every reasonable effort to retain the personal data collected only for the period of time for which it needs such data for the purpose for which they were collected or until their deletion is requested (if this occurs earlier), unless it continues to retain them as provided by applicable law. 4a) In order to provide the best possible quality of services to the consumer, our company uses the Google Analytics service. Through this service, anonymous usage statistics are shared, while the data obtained through this service is covered by Google’s privacy policy.
Cookie Policy
This Site uses technologies such as “cookies” and “pixel tags.” By browsing the Site, the User agrees to their creation and use. If the User does not wish to use cookies, they may either disable them or avoid browsing the Site.
“Cookies” are small text files that are stored in the User’s browser when visiting a website. The information stored on the User’s computer may include details such as which pages the User visited, the date and time of the visit, as well as a random and unique User identification number. Through this use, the Site is able to store useful information about the User’s browsing activity on the Site, and to read this information in order to offer the User a unified browsing experience.
Cookies are useful for actions such as, indicatively, the following:
– Maintaining the User’s security, as well as facilitating their browsing on the Site. At any point where the entry of the User’s personal data is deemed necessary (https protocol), cookies help identify and transfer information from their previous browsing session from the (http) environment. For example, in this way the User may browse the Site by adding items to their cart, and if communication involving any personal information is required (e.g. change of personal details, placing an order, etc.), this can take place without inconvenience to the User.
– Storing personal settings and preferences while browsing the Site.
– Allowing the COMPANY to understand and evaluate how its audience responds to and uses its Site, in order to improve both the information provided and the browsing experience it offers. This information helps the COMPANY provide targeted services based separately on each User. For example, if a User browses a specific service of interest, they may later view an advertisement for the corresponding service while browsing an electronic technology magazine or blog.
Most browsers allow the deletion of cookies and the prevention of their creation during future browsing of the same Site. It should be noted, however, that by preventing their use, certain features of the Site may not function properly.
Statement Revisions
mouzalia.com reserves the right to amend or periodically revise this Statement at its sole discretion. In the event that changes are made, mouzalia.com will record the date of modification or revision in this Statement, and the updated Statement will apply to you from that date. We encourage you to review this Statement from time to time in order to examine whether there have been any changes to the way we manage your personal data. This Statement was last updated on February 17, 2026.
