ΕλληνικάThis website (“www.mouzalia.com”) is the “Mouzalia” Online Store which belongs to the sole proprietorship with the name “GARYFALLIDOU EVANGELIA”, which is based in LAGKADA, AMORGOU, 84008 and VAT number 144759562 of the NAXOS TAX OFFICE (hereinafter referred to for brevity as the “Company”).
The company is primarily active in the retail e-commerce of clothing and accessories, artistic creations, works of art, gift items, home goods, children’s items, household items and decorations in general, as well as any related and similar goods to the above, manufactured or designed from any type of material.
These terms constitute the terms and conditions under which the Company provides its services to its Users or even ordinary Visitors through its Online Store “Mouzalia”.
The operation of the “Mouzalia” Online Store is governed by the use of the current Code of Conduct.
It is noted that “Mouzalia” has been adapted to the rules of the General Data Protection Regulation (GDPR). More information in the privacy policy.
The aim of creating this website is to provide information and services to its users-visitors. The use of the Website is governed by the following terms and conditions, and requires their full and unreserved acceptance by the user. In order to continue, the user is invited, after carefully reading the following terms, to choose to accept them by clicking on the corresponding icon below. In case of disagreement, he is invited not to use this Website.
The terms and conditions set out in this Website, as well as any national, EU or international legislation concerning or relating to the Internet or the World Wide Web in general, are binding on all visitors or users of the Website. The Company may at any time, at its sole discretion, revise these Terms and Conditions or establish more specific terms of use which shall prevail over the general ones in the event of a conflict, by updating this Website at the relevant point. Use of the Website by the visitor – user after being informed of the applicable terms of use, implies acceptance thereof.
Minors are prohibited from using/visiting the Website Content that is addressed exclusively to adults. The Company bears no responsibility for any visit to the Website/use of the services provided through it by minors, since it does not have the ability to check and confirm the identity of each visitor – user.
The Company makes reasonable efforts to maintain and ensure the availability of the Website and its Content. However, it should be noted that availability is a function of various factors such as users’ equipment, other communications networks or the large number of people trying to connect to the Internet at the same time. The Company has the discretion to carry out maintenance on the Website, to change its nature and content, to interrupt or suspend its operation at any time, without notice. Furthermore, the operation of the Website may be interrupted, suspended or hindered either permanently or temporarily due to events beyond the Company’s control/influence or regardless of its will.
The Company makes every effort to ensure that the content of the Website includes complete, accurate, clear, valid, informative, up-to-date, true and non-misleading information. In any case, the Company does not assume any form of liability, commitment or guarantee regarding the security and Content of the Website. Visitors-users of the Website accept the possibility of the Company being unable to control all of the Content of the Website and its services. Furthermore, the Company does not guarantee that the use of the information, data or materials included in the Content of the Website by users/visitors will not infringe the rights of third parties.
The use of the Website by each user is at his or her own sole responsibility. The content of this Website does not constitute and may not in any case be interpreted as providing advice, direct or indirect encouragement of users to take any action. The evaluation of the content of this Website is the responsibility of each user who also assumes responsibility for the use of any part of it.
On the Company’s Website, for the convenience and service of its users, the practice of referring through “links”, hyperlinks or banners to other websites has been followed, for the content, services provided, terms of use, security policy, legality and validity of which, the Company does not guarantee and therefore bears absolutely no responsibility. Consequently, the connection to them is made with the individual responsibility of each user. The providers of these Websites have full civil and criminal liability for the security, legality and validity of the content of their websites and services. The obligations of the users include compliance with the terms of use of these websites. For any problem arising from the use/visit of these websites, users are invited to contact the respective providers.
Β. ΠΝΕΥΜΑΤΙΚΗ ΚΑΙ ΒΙΟΜΗΧΑΝΙΚΗ ΙΔΙΟΚΤΗΣΙΑ
Intellectual property is acquired without any formality and without the need for a clause prohibiting its infringement. The Website and its Content constitute the intellectual and industrial property of the Company and are subject to protection by the relevant provisions of Greek, Community and international law. The Website Content includes all trademarks, distinctive features, patents, names, texts, images, graphics, designs, photographs, programs, information material of any form, data, software, unless otherwise stated for specific third party rights.
It is noted that in accordance with Law 2121/1993 (as amended and in force today), the Berne Convention (ratified by Law 100/1975) and the relevant provisions on the protection of intellectual property on the Internet, any form of copying, modification, intervention, transfer, distribution, resale, rental, republication, reproduction, retransmission in electronic or mechanical form, storage, printing, creation of derivative works, downloading by anyone or misleading the public regarding the real carrier of the Website Content is expressly prohibited. Products, services, brand names, trademarks or distinctive signs of third parties that appear on the Company’s Website constitute the intellectual and industrial property of third parties, who also bear the relevant responsibility.
The trademarks, logos, distinctive features appearing on the Website and the depictions of persons or places or things that form part of its Content are the property of the Company or third parties. Their use is strictly prohibited without obtaining prior written permission from the Company, unless otherwise provided in the applicable terms of use. The content of the Website does not constitute and should not be construed as granting any express or implied license or right to use any Trademark appearing on the Website without the written permission of the Company or the third parties that may own the Trademarks appearing on it.
Information submitted to the Company through this Website is considered non-confidential and is not the property of the user in question. The Company owns, to the extent possible, anything transmitted, retransmitted or sent through this Website. The Company may collect limited information for its commercial activities.
C. COMPANY LIABILITY
The company exposes its website and its online store on the world wide web on a trial basis and without any guarantee. Users are urged not to visit it if they do not trust it. Users are also urged to use software to protect against viruses and other types of malicious software.
Any direct, consequential, incidental, indirect or punitive damages arising from any user’s access to the Website, or its use, do not give rise to the liability of the Company, or its executives, or its directors, or its employees or associates, or any of its representatives. Furthermore, it should be emphasized that everything contained in the Website is provided to users “as is”, without any warranty.
The Company shall not be liable for any damages or expenses arising in connection with this Website, its use, or the inability to use it, by any person, or in connection with any failure to perform, error, omission, interruption, defect, delay in operation or transmission, or system line failure. In the event of damage, malfunction, or infection by electronic viruses on the computer or other electronic medium used by a user to access/visit/use the Website or to download any material, data, text, images, video, or audio of its Content, the Company shall not be liable whatsoever.
The products and services available through the website are provided to the users – visitors of the online store “as is”. The Company does not guarantee that the content of this Website and the quality of the services provided will meet the requirements and expectations of the users. The Company does not bear any responsibility for any legal or civil or criminal claims related to the operation or use of the Website, nor for any positive, special or consequential damage caused either by visitors of the website or by third parties.
The Company is not responsible or assumes any liability for any claim related to the Content of the Website, nor for any error, simple or slanderous defamation, insult, insult, omission, falsehood, profanity, pornography, blasphemy, danger or inaccuracy found in the Content of the Website.
It is noted that none of the terms of use of the Website affect the legally protected rights of consumers.
D. OBLIGATIONS OF USERS
Users are obliged to use the website in a manner consistent with good morals and these terms and conditions, and to refrain from any illegal and abusive behavior, as well as from adopting illegal practices and practices of unfair competition. They must comply with the rules and provisions of Greek, European and International Law and the relevant legislation governing telecommunications and data transmission from Greece to Member States of the European Union and third countries. The visitor to the Website is obliged not to prevent its use by third parties and not to carry out acts or omissions that may damage the operation of the Website, affect or endanger the provision of the company’s services. If the visitor to the Website uses it illegally or in a manner that contradicts these terms, he is obliged to compensate the Company for any direct or indirect damage.
Users are prohibited from sending/transferring/trading through the Website any material that could be considered illegal, threatening, harmful, libelous, abusive, defamatory, offensive, pornographic, blasphemous, harassing, vulgar, obscene, or any material that could constitute or encourage illegal or criminal behavior, or constitute a violation of another’s privacy, or express racial, ethnic or other discrimination.
Since the Company’s Website allows for conversations on the wider Internet, this should be done based on the terms dictated by the INTERNET User Code of Conduct (“NETIQUETTE”). Users of the Website are expressly prohibited from adopting unfair competition practices or other practices that are contrary to NETIQUETTE.
In the event of non-compliance of visitors-users of the Website with these terms of use and applicable law, the Company reserves the right to take any necessary action, such as in particular prohibiting their access to all or part of the services provided through the Website, as well as processing, moving and deleting messages, respecting the principle of proportionality.
In the event that the Company is involved in any legal dispute or is called upon to pay any type of compensation due to a breach by the user of his obligations arising from these terms, the user will be required to pay compensation to the Company.
REGISTRATION AND CREATION OF A USER ACCOUNT
5.1 Registration is not necessary for the Visitor to visit and complete their purchases at “Mouzalia”. However, by creating an Account, access is provided to all services available from “Mouzalia”. By registering, the Visitor becomes a User and is given the opportunity to store personal information and shipping addresses so that they do not need to be re-entered for each new order as well as the use of the Shopping Cart. Furthermore, by creating a personal Account, each User has the opportunity to receive, if they wish, informative emails from “Mouzalia”.
5.2 If the Visitor wishes to register for the services of “Mouzalia”, he agrees to: a) provide true, accurate, valid and complete information regarding the data requested by “Mouzalia” in the relevant requests for access to its contents/services and b) keep his registration details updated so that they are kept true, accurate, valid, updated and complete at all times.
5.3 Once the Visitor has completed the registration process that has been set and has become a User, he will receive confirmation of a personal password and the username that he has set. Each User remains solely responsible for all actions carried out under the personal password, username and in general his account (user account). Each User is obliged to immediately notify “Mouzalia” of any unauthorized use of his account and any actual and/or potential security breach. The Company is not liable for any damage or loss resulting from the failure of each User to comply with the provisions of this paragraph.
5.4 The Company reserves the right to suspend or prohibit the use of its services to any User or Creator of “Mouzalia” who, in its sole discretion, does not comply with these terms of use, including providing incorrect registration information, maintaining more than one (1) account or attempting to obstruct the operation of “Mouzalia” in any way. If the use of “Mouzalia” services is suspended or prohibited to a member, he is not allowed to re-register or use the “Mouzalia” services without the prior written consent of the Company.
E. PERSONAL DATA
PERSONAL DATA
The management and protection of the personal data of the visitor-user of the Website’s services is subject to the terms of this section as well as to the relevant provisions of Greek legislation (Law 2472/1997 on the protection of the individual and the protection of personal data as supplemented by the decisions of the President of the Personal Data Protection Committee, Presidential Decrees 207/1998 and 79/2000 and article 8 of Law 2819/2000 as well as Law 2774/1999 and European law (Directives 95/46/EC and 97/66/EC).
Σε περίπτωση κατά την οποία οι χρήστες της Ιστοσελίδας, παρέχουν οικειοθελώς μέσω αυτής τυχόν προσωπικά τους δεδομένα (π.χ., το όνομα, τη διεύθυνση, τον αριθμό τηλεφώνου ή τη διεύθυνση του e-mail ), η Εταιρία δύναται να τα συγκεντρώνει σε Αρχείο και να τα επεξεργάζεται για τον οικείο σκοπό.
The Company may store and process the personal data of users – visitors to the Website only if this data is provided voluntarily by its users for the following purposes:
– Provision of the services selected by users through this Website (e.g. making purchases from its online store, participating in competitions).
– Quality service to users and improvement through this information of the Company’s products and services.
– Information about new products and services as well as existing offers, upon users’ consent.
– Advertising of the Company’s products, future communication with users, conducting market research, or in any way promoting the Company’s products remotely, following the prior consent of the users.
The owner and controller of the personal data that it will have in its file for the above purpose will be the Mouzalia Company, headquartered in Amorgos, Lagada 84008, where its file will also be located. The representative of the controller is Ms. Evangelia Garyfallidou. The purpose of the processing is to send informational material, with the consent of the personal data subjects, which has advertising purposes and to improve the company’s visibility. The recipient of personal non-sensitive data is only the Company. The Company reserves the right to transfer the Personal Data of users to companies affiliated with it if this is required for reasons of operational and computerized service of its transactional relationship with the user or for statistical or historical reasons. If the user has completed the relevant field and has consented to the sending of information and promotional material to him for advertising purposes, the Company reserves the right, after prior notification to the user, to communicate his Personal Data to third parties for the advertising promotion of the products offered by them and to companies conducting market research or other similar activity.
Users who have disclosed their personal data to the company have the following Rights A- The right to access the data concerning them and held by the Company, B- information on: a) All personal data concerning them, as well as their origin, b) The purposes of the processing, the recipients or categories of recipients, c) The progress of the processing for the period since the previous information or notification, d) The logic of the automated processing, e) where applicable, the correction, deletion or blocking (locking) of data whose processing is not in accordance with the provisions of Law 2472/1997. C- The right to object to the processing of data concerning them, D- The right to temporary judicial protection. E- The consent of the participants to the collection and processing of their personal -non-sensitive- data may be revoked at any time, without retroactive effect. The Company complies with all its obligations under Law 2472/1997. The subject of personal data has the right to request at any time the cessation of sending informational material.
The right to object is exercised and addressed in writing to the controller and must contain a request for specific action, such as correction, temporary non-use, blocking, non-transmission or deletion of personal data. To exercise this right, each user may contact the Company at its offices.
If the user voluntarily discloses his personal data through the Website to third parties directly, it is up to him to proceed, if he wishes, to research the terms concerning the protection of his personal data. By disclosing his personal data to third parties, even through the Company’s Website, the user accepts that the Company is not responsible for their possible use by third parties. In the event of disclosure by a third party-user of personal data of another person through this Website without his prior consent, the Company bears no responsibility, as it is not able to know with the existing technological data the identity of the disclosing user. The visitor-user of the Website guarantees the truth and authenticity of the personal data that he submits to the Company as well as for the right to submit them.
Underage users
The Company’s policy is against the collection of data from minors, i.e. individuals under the age of eighteen.
Safety
The Company makes every reasonable effort to safeguard the personal data of the users of this Website by adhering to strict security measures, which at the Company’s discretion may be changed or amended. Users are, however, informed that sending confidential information via e-mail services is not the most secure method of sending, as it involves risks of reading such information by unauthorized third parties.
Cookies
Cookies are small data files that are stored on the hard drive of the person visiting a Website, to maintain statistical data (in order to determine popular web areas or for marketing purposes) and to facilitate the user’s access to the desired Website.
Cookies do not pose any risks to the user’s computer system or files. A user who does not wish to have information collected through cookies has the option, through a setting in his INTERNET browser, to delete existing cookies and choose either to automatically reject future cookies, or to decide to reject or accept each specific cookie on his computer, with the inevitable consequence, however, of making the use of certain parts of the site more difficult or impossible.
F. ADVERTISING / INFORMATION MESSAGES
The user-visitor of the Website has the possibility, if he wishes, to request to be informed about the new products that the Company has on the market and about any other offers, by sending advertising-information messages to his electronic or postal address or by telephone. There will be no abusive use of this service. The user may in any case and at any time request to stop receiving advertising messages, while the Company, before sending them, consults the Authority’s register, provided for in article 19 par. 4 sub-paragraph d’ and 13 par. 3 of law 2472/1997, in which persons who do not wish to be included in files, which have the purpose of promoting the supply of goods or the provision of services remotely, are registered.
The Company provides its Website users with the option of sending newsletters to their email addresses if they declare that they wish to benefit from this service. The sending of newsletters by the Company is fully compatible with the regulations for sending mail.
PAYMENT METHOD – SENDING ORDERS
Payment for each order is made with absolute security using a credit, debit or prepaid card of any Bank, via SSL Security Technology Protocol (Security Certificate & SSL Technology). Payment can also be made either by cash on delivery or by depositing the amount payable into the account held by “Mouzalia”.
8.2 The respective Bank is responsible for the security of transactions carried out via a credit or debit card that it has granted for the use of the Visitor or User. The Company does not store personal information and data during transactions. However, in the event that fraudulent use of a credit, debit or prepaid card has been proven, the charge may be canceled upon request of the Visitor or User to the Bank that has issued the card, in accordance with the policy of the respective Bank.
8.3 After completing the order, the products it includes are shipped at the expense of the Visitor or User to the location indicated when submitting the order with a courier company with which “Mouzalia” collaborates in order to ensure maximum security of the shipping process. In any case, the Visitor or User will be informed of the shipping cost before completing each order.
8.4 The shipping time of the product is subject to reservation due to the availability of the ordered product in the store’s warehouses as well as to reasons of force majeure (e.g. adverse weather conditions, strikes, etc.). In any case, an update will be sent via email regarding any delay.
ORDER CANCELLATION – PRODUCT RETURN
9.1 Cancellation of an order (in whole or in part) is possible via email to “Mouzalia”.
9.2 In the event that the ordering process has been completed but you are not fully satisfied with your purchase, you have the right to withdraw from the sales contract within fourteen (14) calendar days from the completion of the order, provided that the product is unused, in its original condition and without signs of wear.
9.3 In case of non-receipt of the product due to the absence of the recipient, the product either remains with the Shipping Company or is returned to the Company. If the buyer wishes to set a new date for shipping and receiving the product, he must inform “Mouzalia” via email and after communication between “Mouzalia” and the Shipping Company, a new shipping date will be set at the buyer’s expense.
9.4 The general policy for cancelling the order and returning the product is defined by each Creator and not by “Mouzalia”, which is only responsible for following the correct sales procedure for the product. In any case and based on paragraph 10 of article 4 of Law 2251/1994, as it is currently in force, the period allowed for returns must not exceed 14 calendar days from the completion of the order.
APPLICABLE LAW – LITIGATION
Οι συγκεκριμένοι όροι και προϋποθέσεις καθώς και κάθε τροποποίησή τους διέπονται και ερμηνεύονται σύμφωνα με το ελληνικό δίκαιο. Εάν κάποια διάταξη κριθεί άκυρη ή ακυρώσιμη, παύει αυτοδικαίως να ισχύει, χωρίς σε καμία περίπτωση να θίγεται γι’ αυτό το λόγο η ισχύς των υπόλοιπων όρων. Για κάθε διαφορά που ανακύπτει από τη χρήση της Ιστοσελίδας, αρμοδιότητα έχουν τα καθ’ ύλην αρμόδια δικαστήρια των Αθηνών.